Quality Assessment/Performance Improvement Coordinator

A professional who assists the Director/Administrator with the development and ongoing administration of the Quality Assessment/Performance Improvement (QAPI) program.


  • Graduate of an approved school of professional nursing and currently licensed in the state(s) in which practicing; or

  • A qualified health care professional.

  • Three to five (3-5) years of health care experience, preferred.

  • One (1) year experience in QAPI, preferred.

  • Ability to exercise initiative and independent judgment.

  • Ability to work with individuals, to enlist cooperation of many people to perform/achieve a common goal.


  • Understands and adheres to established Hospice policies and procedures.

  • Understands and promotes principles of continuous QAPI.

  • Responsible for the orientation of new staff to Hospice's QAPI program.

  • Assists in the planning and consultative needs of staff.

  • Assists in the preparation and implementation of policies and procedures which meet Medicare, Medicaid, accreditation standards and state and local laws.

  • Participates in studies and other administrative functions as assigned.

  • Serves as a role model for all colleagues by setting an example of high standards in dress, conduct, cooperation and job performance.

  • Observes confidentiality and safeguards all patient related information.

  • Accepts responsibility for regular attendance and punctuality; fulfills job related requirements without regard to time involved.

  • Serves as a resource person to employees.

  • Investigates and reports any problem relating to patient care and/or employee well-being.

  • Immediately reports any accident, incident, lost articles or unusual occurrence to the Director/Manager of Patient Services.

  • Attends pertinent continuing education programs other than routine inservices and shares information with staff.

  • Assists in the development of QAPI activities with appropriate data collection, aggregation, analysis, taking action and reporting of results according to Hospice's QAPI plan.

  • Reviews patient medical records for compliance with federal, state and local laws, accreditation standards and Hospice policies and guidelines.

  • Chairs QAPI committee; prepares QAPI reports/minutes of meetings; forwards reports according to QAPI plan.

  • Assists in the identification of goals and related patient outcomes.

  • Coordinates, participates and reports activities and outcomes.

  • Other duties as assigned by the Director/Administrator.

About Us

Healing Care Hospice is a mission-driven organization. Our mission is simple -- we strive to make a positive impact on the remaining lives of our patients and on the continuing lives of their families. When possible, we strive to create meaning, facilitate reconciliation, and enable spiritual and emotional healing. Because each family is unique and special, making a positive impact requires us to be sensitive to each family's unique needs and to earn their trust and respect. We can only truly help families when they let us into their lives. We take this mission to heart and it informs all of our decisions. We accomplish our mission by pulling together a team of compassionate, skilled, experienced professionals who all share a common desire to make an impact.

Job Type: Full-time